Lab-Based Test (Omega Hair Test – Personal)

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1. Greet and Identify Test Type

• Greet the donor.
  
• Ask what test type or panel they are requesting (e.g., hair drug test).
  
• Once identified, look up the pricing for the Omega Hair Test panel.
  

2. Complete Authorization Form

• Provide the donor with the Personal Release Form.
  
• Instruct them to fill it out completely, including any email addresses they want results sent to.
  
• Once complete, collect the form and ask for their photo ID to verify identity.

3. Create Sales Receipt and Take Payment

• Open QuickBooks Online (QBO) and create a sales receipt for the test.
  
• Enter all required information accurately.
  
• Ask if payment will be cash or card:
  
  • If card, use the card reader.
    
  • If cash, select “cash” on the sales receipt.
    
• Once payment is processed, print two receipts — one for the donor and one for your records.

4. Move to the Lab Area

• Grab your tablet and an Omega Hair CCF.
  
• Escort the donor to the lab/testing area..
  

5. Set Up the Test on Tablet

• On your tablet, open your Walk-In Organization.
  
• Select Universal Chain, then choose the Omega Hair Test panel.
  
• Click “Start Test.”

6. Enter Donor Information

• Scan the donor’s ID into the system.
  
• Enter the donor’s phone number for MRO (Medical Review Officer) purposes.
  
• Review the information for accuracy, then click Continue.
  
• When prompted, verify the information and mark the checkbox to confirm.
  
• Select “Collect Specimen.”

7. Prepare the Chain of Custody Form (CCF)

• Fill out the top portion of the CCF:
  
  • Donor’s information
    
  • Reason for testing
    
  • The specific Omega Hair Test panel being conducted

8. Prepare for Hair Collection

• Explain to the donor that the test requires a small sample of hair (approximately 120 strands) collected from the crown area or another non-visible section of the scalp.
  
• Ensure the donor understands the process and is comfortable before proceeding.
  
• Open a new Omega Hair Collection Kit.
  
• Sanitize the scissors and collection clips using alcohol wipes.
  
• Put on gloves and prepare the aluminum foil from the kit (shiny side up).

9. Collect the Hair Sample

• Section the donor’s hair and isolate a small strand bundle.
  
• Cut the hair as close to the scalp as possible — roots must remain intact.
  
• Lay the sample roots facing out on the aluminum foil.
  
• Fold the foil neatly to enclose the sample.
  
• Place the folded foil inside the Omega collection envelope provided in the kit.
  
• Have the donor sign and date the envelope where indicated.
  
• Apply the security seal from the CCF to the sample envelope.
  

10. Link and Send the Specimen

• On your tablet, click “Link Specimen.”
  
• Scan the barcode from the Omega sample envelope.
  
• Have the donor complete Step 5 (Donor Section) on the CCF:
  
  • Print full name
    
  • Sign name
    
  • Add today’s date
    
  • Include date of birth and phone number
    
• Once the donor is finished, complete Step 4 (Collector Section):
  
  • Print and sign your name
    
  • Record the time and date of collection
    
• On the tablet, scan the MRO copy of the CCF when prompted.
  
• Click “Send to Lab.”
  
• Place the sealed Omega envelope and corresponding paperwork into the Omega transport bag and seal it.

11. Finalize and Release Donor

• Provide the Donor Copy of the CCF.
  
• Return their ID.
  
• Inform the donor that they are good to go and that results will be emailed to the addresses listed on the Personal Release Form.