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How do I create a Franconnect for my employee

Please make sure that all employees have their own Franconnect account. This ensures that everyone completes the online training under their own credentials.
Franconnect offers a wealth of resources that are essential for daily operations at the clinic, we want to be sure your employees take full advantage of them.

1. Select “Gear Icon”

As an owner, you will have the ability to manage FranConnect users within your location. Select the “Unit Admin” icon.

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2. Click “Manage Users”

Click “Manage Users”

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3. Click “Add User”

“Add User”

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4. Fill “EA100”

Create a login ID to reflect their initials, and the numbers from the Franchise ID of the office they’re working out of. In this example, the user’s login ID is EA100.

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5. Enter “password1”

For their password, enter in “password1”.

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6. Click “User role” for a dropdown menu to display

By selecting “Role” a dropdown list will display.

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Make sure to select Employee Hub, Support, & Training Access. DO NOT select “Default Franchisee Role”, doing so results in issues when setting your employee up with training!

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8. Click “Y”

The “Permission to Manage Franchise Users” checkbox provides a FranConnect user with the ability to manage all users for that location. Be cautious of who you allow to have that permission as they can either add… or delete users.

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9. Fill “First & Last Name”

Input the employee’s first and last name.

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10. Click “demo@fastestlabs.com”

Ensure you enter the clinic email address and not the employee’s alias email.

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11. Click “Submit”

Click “Submit”

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12. Switch to “fastes.franconnect.net”

Your new employee will appear here!

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13. Employee login

Have them login to their new account

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14. Select “Profile Icon”

We are now going to have them change their password, have them select their Profile Icon

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15. Click “Options”

Click “Options”

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16. Click “*Old Password : *New Password : *Confirm Password :”

Here is where they can change their password!

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17. Click “Training”

On the lefthand side of the page, have the employee go into the training tab

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18. Click “Plans”

Click “Plans”

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19. Click “Available”

and then go to “Available”

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20. Click “SUBSCRIBE”

They will then “Subscribe” to Employee training

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21. Click “Start”

Click “Start”

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22.

Here are the trainings available for the employee’s to become certified for various collections. By selecting “start learning” on the right hand side your new employee will be set for success in becoming a certified technician!

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