Help Center
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Lab Fusion
- How do I add a Global Panel?
- What happens if we have an issue printing a shipping label for Lab Fusion, how do we re-print?
- I'm having internet issues. Is there a manual result form for Lab Fusion so that I can keep testing clients?
- On Lab Fusion directions when scanning cup, it says wait 5 minutes. Ops Manual says 4 minutes. Which one is it? Why is it different?
- How do I run a testing report for a certain time period? I want to see collection dates, donor info, and company information.
- How is it different from the other Labb offerings listed online?
- How do I add an organization in Lab Fusion?
- How do I order cups?
- How do I set up auto-ordering?
- How do I set a Result Settings for a Contact?
- Where is the pricing?
- How do I add a Portal User?
- Download button isn't working
- How do I follow up on a confirmation?
- How do I keep track of which Fastest Labs performed collections for my location?
- How do I keep track of which Fastest Labs location I performed collections for?
- If a DER creates passports for their employees, how will I know if the passport has been used?
- What do I do when my tablets will not scan?
- Do you have the manual form for Rapid Saliva testing?
- Does my Multi Unit get a new card reader?
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General Drug Testing
- Difference in Rapid test vs Lab-Based
- Are Authorization forms necessary with every customer, especially when they come in with DOT form on what to do?
- How do I do an anonymous test?
- Can a client retest a Positive Confirmation rapid test?
- Does Fastest Labs offer Lift Tests?
- Further Testing Process Explanation- Email Template
- How do we handle prenatal testing?
- How do I set up for sweat patch testing?
- Do we still do Gender Reveal testing?
- Is there an onsite checklist list?
- Lead Testing
- What lab do I use?
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Lab Based
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Formfox
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DNA
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DOT
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- Applicability to part 382 student drivers and driver training schools
- Are student drivers required to obtain a CDL in order to operate CMV training vehicles provided by the school?
- Are student drivers subject to the return to duty process after a non-negative test or refusal?
- Are students training to be commercial motor vehicle drivers subject to drug and alcohol testing?
- Is a driving school responsible for its students’ compliance with testing regulations?
- Section § 382.103: Applicability
- What is the driving school’s responsibility for drug and alcohol testing?
- When is a truck driving school required to conduct DOT-regulated testing?
- Where do I get my DOT policies and procedures from?
- What is Sub-Account form used for? How do we get it?
- When to do a "single" collection vs "split"? It is an option on all the CCF forms!
- How do you alter a chain of custody (COC)?
- Do you have to email AND fax the chain of custody (COC) to the MRO?
- For DOT Reasonable Suspicion Training is that something we can do for our clients or do we have to go through Compliance Systems for?
- Can I accept a valid copy of a CDL license?
- Clearinghouse Registration on Updating the Student Driver Role
- FMCSA Clearinghouse Guidance on Student Driver Registration
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Oral Fluid
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Rapid Hair
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Vendors
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General
- How much do I charge for onsites?
- Fastest Labs Logos
- Fastest Labs Vector Logos
- What does it mean when I receive this message in PandaDoc (You can generate 14 more document from forms. Contact your admin about an increase.)
- What do we do if we have an issue collecting payment from another Fastest Labs?
- Do I need any special applications when buying a new computer for the office?
- Are our labs SAMHSA certified?
- Are there documents with the phrasing to use when someone has a non negative test?
- Inter office Pricing
- How do I set up I3Screen MRO for my expertox account
- Support Channel Contacts
- Core Competencies
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Attorney
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Employee Set-Up/Training
- I finished certifying my new employee where do I get the certificates for them?
- How do I certify my employees for DOT testing?
- How do I set my employee up on our email
- How do I create a Franconnect for my employee
- What Training on Franconnect does my employee need to complete
- How to add an employee to Gmail
- Information on Hiring an Employee
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Sales Department
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QBO
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AIS
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How is it different from the other Labb offerings listed online?
PostedMarch 30, 2025
UpdatedMay 22, 2025
Lab Fusion is the premium, advanced software built specifically for Fastest Labs—offering unmatched features and value. In contrast, Labb Station is a basic system provided to other facilities and lacks the same capabilities. While cheaper options exist, none match Lab Fusion’s performance or affordability. Fastest Labs is always prioritized in decisions, and any concerns with Labb should be reported for immediate resolution. The goal is to maintain and strengthen the partnership moving forward.
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