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Lab Fusion
- How do I add a Global Panel?
- What happens if we have an issue printing a shipping label for Lab Fusion, how do we re-print?
- I'm having internet issues. Is there a manual result form for Lab Fusion so that I can keep testing clients?
- On Lab Fusion directions when scanning cup, it says wait 5 minutes. Ops Manual says 4 minutes. Which one is it? Why is it different?
- How do I run a testing report for a certain time period? I want to see collection dates, donor info, and company information.
- How is it different from the other Labb offerings listed online?
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General Drug Testing
- Difference in Rapid test vs Lab-Based
- Are Authorization forms necessary with every customer, especially when they come in with DOT form on what to do?
- How do I do an anonymous test?
- Can a client retest a Positive Confirmation rapid test?
- Does Fastest Labs offer Lift Tests?
- Further Testing Process Explanation- Email Template
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- How do I set up for sweat patch testing?
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Formfox
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DNA
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DOT
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- Applicability to part 382 student drivers and driver training schools
- Are student drivers required to obtain a CDL in order to operate CMV training vehicles provided by the school?
- Are student drivers subject to the return to duty process after a non-negative test or refusal?
- Are students training to be commercial motor vehicle drivers subject to drug and alcohol testing?
- Is a driving school responsible for its students’ compliance with testing regulations?
- Section § 382.103: Applicability
- What is the driving school’s responsibility for drug and alcohol testing?
- When is a truck driving school required to conduct DOT-regulated testing?
- Where do I get my DOT policies and procedures from?
- What is Sub-Account form used for? How do we get it?
- When to do a "single" collection vs "split"? It is an option on all the CCF forms!
- How do you alter a chain of custody (COC)?
- Do you have to email AND fax the chain of custody (COC) to the MRO?
- For DOT Reasonable Suspicion Training is that something we can do for our clients or do we have to go through Compliance Systems for?
- Can I accept a valid copy of a CDL license?
- Clearinghouse Registration on Updating the Student Driver Role
- FMCSA Clearinghouse Guidance on Student Driver Registration
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Oral Fluid
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Rapid Hair
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General
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- Do I need any special applications when buying a new computer for the office?
- Are our labs SAMHSA certified?
- Are there documents with the phrasing to use when someone has a non negative test?
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Print
Download button isn’t working
PostedMarch 30, 2025
UpdatedMarch 30, 2025
This guide will show you what to do when the “download” button isn’t working.
1. Click “Download”
On the home page, if you can see that the download button is lighter than the normal darker color, it simply means that the page loaded faster than the download plug-in loaded.
2. Click “Download”
When this happens, simply refresh the page. Sometimes, you have to refresh a few times.
3. Click “Download”
You will know when the page has loaded correctly by the download button appearing in full-color. You may now download your reports!
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