Help Center
Rapid Collection (Authorization Form)
1. Greet and Verify
- Greet the donor professionally.
- Ask for the Authorization Form and photo ID.
- Verify that the name on the form matches the ID.
2. Confirm Readiness
- Ask the donor if they are ready to test or if they would like a cup of water before beginning.
3. Move to the Lab Area
- Escort the donor to the lab/testing area in a calm and professional manner.
4. Open the Test on the Tablet
- On the tablet, search for the organization listed on the authorization form.
- Select the appropriate rapid test cup and test panel for the donor.
5. Secure Personal Items
- Instruct the donor to place all personal items (phone, keys, wallet, pens, etc.) into a locker.
- While the donor is placing their items away, scan the donor’s ID.
- Once done, lock the locker for security.
6. Hand Hygiene and Consent
- Have the donor wash their hands before testing.
- Once they return, have them sign the tablet and sign the authorization form.
- Confirm that signing means they agree to participate in testing today.
7. Explain the Collection Rules
- Show the donor the rapid test cup and specify that at least 30 mL of specimen is required.
- Keep the lid with you at all times.
- Clearly explain:
- Do not flush the toilet.
- Do not wash hands until the sample is returned.
- The door may be closed for privacy.
- Do not flush the toilet.
8. Receive and Check Specimen
- Put on gloves and accept the specimen from the donor.
- Check the temperature strip immediately.
- If temperature is in range, secure the lid tightly.
- If out of temperature, follow client protocol.
For out of temperature, insufficient sample, nothing provided, refusal, or non-negative results, refer to the Testing Protocol Form for step-by-step instructions and documentation requirements.
9. Scan and Record Results
- Place the sealed cup on the testing stand.
- Scan the cup using your tablet and ensure the tablet screen faces away from the donor.
- If the result is negative, select “Temp In Range” then “Sign & Send” to upload the results.
- If non-negative, follow the confirmation/send-out process listed in the Testing Protocol Form.
The donor must remain present until the collection and data entry are fully completed.
10. Finalize and Release Donor
- Discard the used test cup properly.
- Unlock the locker so the donor can retrieve their belongings.
- Return their ID and thank them for their cooperation.
If the donor asks for results, explain that you are not authorized to share them — results are sent directly to the company.
