Rapid Collection for Another Fastest Labs (Using Labb Passport)

Guide Overview

1. Receive the Donor

• Greet the donor when they arrive.
  
• Ask them to email you their Labb Passport so you can print it for your records.
  
• While waiting for the email, ask for their photo ID and verify identity.
  
• Ask if the donor is ready to test or if they’d like water first.

2. Print and Verify

• Once the Labb Passport is received, print a copy and keep it with your paperwork.
  
• Compare the donor’s ID to the information on the passport to ensure accuracy.

3. Move to the Lab Area

• Escort the donor to the lab/testing area.
  
• Explain that all personal items (phone, keys, wallet, etc.) must go into a locker before testing begins.
  
• While the donor is putting items away, scan the Labb Passport using your tablet.
  
• Once they are finished, lock the locker for security.

4. Hand Hygiene and Consent

• Ask the donor to wash their hands.
  
• While they wash, double-check that your tablet is ready for signature.
  
• Once done, have the donor sign on the tablet, confirming their consent to test.

5. Explain Collection Rules

• Show the donor the rapid test cup and explain that they must fill it to at least the 30 mL mark.
  
• Keep the lid with you.
  
• Clearly explain:
  
  • They can close the restroom door for privacy.
    
  • They must not flush the toilet.
    
  • They must not wash hands until returning the cup.

6. Receive and Check the Specimen

• Put on gloves before accepting the cup.
  
• Check the temperature strip immediately.
  
• If the temperature is in range, tighten the lid securely.
  
• If out of temperature or if another issue occurs, call the requesting Fastest Labs for guidance and follow their protocol.

7. Scan and Record the Test

• Place the sealed cup on the stand and scan it with your tablet to process the results.
  
• Have the donor wash their hands again while waiting for results.
  
• Jot down the Specimen ID number from the cup for your records — since this test was created by another Fastest Labs, results will not appear in your dashboard.

8. Record and Upload Results

• When results appear, verify the temperature, then click “Sign & Send.”
  
• Discard the used rapid test cup properly.
  
• Unlock the locker so the donor can gather their belongings.
  
• Return their photo ID and let them know they are finished.
  

If the donor asks about results, explain that you are not authorized to release them — they will be sent directly to their company by the requesting Fastest Labs.

9. Billing and Documentation

• Use the information from the printed Labb Passport to invoice the requesting Fastest Labs location for the collection.
  
• File the printed passport in your records with the day’s paperwork.