Help Center
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Lab Fusion
- How do I add a Global Panel?
- What happens if we have an issue printing a shipping label for Lab Fusion, how do we re-print?
- I'm having internet issues. Is there a manual result form for Lab Fusion so that I can keep testing clients?
- On Lab Fusion directions when scanning cup, it says wait 5 minutes. Ops Manual says 4 minutes. Which one is it? Why is it different?
- How do I run a testing report for a certain time period? I want to see collection dates, donor info, and company information.
- How is it different from the other Labb offerings listed online?
- How do I add an organization in Lab Fusion?
- How do I order cups?
- How do I set up auto-ordering?
- How do I set a Result Settings for a Contact?
- Where is the pricing?
- How do I add a Portal User?
- Download button isn't working
- How do I follow up on a confirmation?
- How do I keep track of which Fastest Labs performed collections for my location?
- How do I keep track of which Fastest Labs location I performed collections for?
- If a DER creates passports for their employees, how will I know if the passport has been used?
- What do I do when my tablets will not scan?
- Do you have the manual form for Rapid Saliva testing?
- Does my Multi Unit get a new card reader?
- How to create a Labb Passport
- Data Sheet for Rapid Cups
- Data Sheet for Rapid Oral Fluid
- Ultraflex vs. Flex Testing
- The Labb Channel Partner Program
- Expired Labb Kits
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General Drug Testing
- Difference in Rapid test vs Lab-Based
- Are Authorization forms necessary with every customer, especially when they come in with DOT form on what to do?
- How do I do an anonymous test?
- Can a client retest a Positive Confirmation rapid test?
- Does Fastest Labs offer Lift Tests?
- Further Testing Process Explanation- Email Template
- How do we handle prenatal testing?
- How do I set up for sweat patch testing?
- Do we still do Gender Reveal testing?
- Is there an onsite checklist list?
- Lead Testing
- What lab do I use?
- OPI vs MOP/MOR
- Understanding Drug Classes and Metabolites
- Sports Steroid Panels
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Lab Based
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Formfox
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DNA
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DOT
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- Applicability to part 382 student drivers and driver training schools
- Are student drivers required to obtain a CDL in order to operate CMV training vehicles provided by the school?
- Are student drivers subject to the return to duty process after a non-negative test or refusal?
- Are students training to be commercial motor vehicle drivers subject to drug and alcohol testing?
- Is a driving school responsible for its students’ compliance with testing regulations?
- Section § 382.103: Applicability
- What is the driving school’s responsibility for drug and alcohol testing?
- When is a truck driving school required to conduct DOT-regulated testing?
- Where do I get my DOT policies and procedures from?
- What is Sub-Account form used for? How do we get it?
- When to do a "single" collection vs "split"? It is an option on all the CCF forms!
- How do you alter a chain of custody (COC)?
- Do you have to email AND fax the chain of custody (COC) to the MRO?
- For DOT Reasonable Suspicion Training is that something we can do for our clients or do we have to go through Compliance Systems for?
- Can I accept a valid copy of a CDL license?
- Clearinghouse Registration on Updating the Student Driver Role
- FMCSA Clearinghouse Guidance on Student Driver Registration
- DOT Split-Specimen (“B-Bottle”) Testing Protocol
- Clearinghouse
- DOT MIS Report Guide
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Oral Fluid
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Rapid Hair
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Vendors
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General
- How much do I charge for onsites?
- Fastest Labs Logos
- Fastest Labs Vector Logos
- What does it mean when I receive this message in PandaDoc (You can generate 14 more document from forms. Contact your admin about an increase.)
- What do we do if we have an issue collecting payment from another Fastest Labs?
- Do I need any special applications when buying a new computer for the office?
- Are our labs SAMHSA certified?
- Are there documents with the phrasing to use when someone has a non negative test?
- Inter office Pricing
- How do I set up I3Screen MRO for my expertox account
- Support Channel Contacts
- Core Competencies
- Audit by the DOT here is what you need to prep…
- Fastest Labs Ideal Customer Profile (ICP)
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Attorney
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Employee Set-Up/Training
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- Preparing for the Onsite (Rapid Collections)
- On-site Testing Procedure Guide( rapid with tablet)
- Onsite Rapid Testing (No Tablet)
- DOT Onsite Urine Collection Field Guide
- Rapid Collection (Labb Passport)
- Rapid Collection (Authorization Form)
- Rapid Collection for Another Fastest Labs (Using Labb Passport)
- Rapid Collection for Another Fastest Labs (Authorization Form)
- Rapid Collection (Personal / Walk-In Clients)
- Lab-Based Test (Flex Testing – Labb Passport, No CCF)
- Lab-Based Test (Universal Chain – Quest UA, Personal)
- Testing Through AIS (Electronic Authorization Form)
- DOT Test (Labb Passport)
- Breath Alcohol Test (BAT – Negative Result)
- Breath Alcohol Test (BAT – Positive Result)
- Lab-Based Test (Omega Hair Test – Personal)
- DNA Collection (Non-Legal – DDC)
- Legal DNA Collection (DDC)
- Legal DNA Test (Separate Appointments)
- DOT Test Using an Authorization Form
- Step-by-Step Guide: Rapid Oral Collection (Labb Passport)
- Step-by-Step Guide: Rapid Oral Confirmation (Non-Negative)
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- I finished certifying my new employee where do I get the certificates for them?
- How do I certify my employees for DOT testing?
- How do I set my employee up on our email
- How do I create a Franconnect for my employee
- How to add an employee to Gmail
- Information on Hiring an Employee
- LearnUpon — Overview and Benefits for Franchisees
- Alias Email Setup
- Employee Training & Mock Process Overview
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Additional Vendors:
Posted
Updated
Below are vendors’ support contact information.
CRL: 1-800-452-5677
Website: https://www.crlcorp.com/contact-us
Compliance Systems: 1-800-244-9319
Website:https://www.compliancesystemsllc.com/
MedTox: 800-334-1116
Website: https://www.medtoxdiagnostics.com/support/
Abbott ( Formally known as Alere): 800-433-3823
Website: https://datalink.abbott/us/#/login
Labcorp: 1-877-442-3226
Website: https://link.labcorp.com/landing
Expertox: 281-476-4600
Website: https://www.expertox.com/contact-us
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